Returns Policy


We want you to be delighted with your mug but if you're not, please return it to us within 28 days and we will issue you with a full refund.

Once your return is received, we will send you an email to notify you that we have received your returned item. We will then issue you with a refund. We will let you know once the refund has been made.

Late or missing refunds
There is often some processing time before a refund will show up on your account, but if you still haven't received it in 5 days, please let us know. You can email us at

To return your product, you should mail your product in the original packaging to:

Labradors Worldwide Store
CA 91311
United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $20, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.